Last Updated: September 15, 2025
Mysite.ai, Inc. (“Mysite.ai”, “Company”, “we” or “us”) provides its Services (as described below) to you through its website located at www.mysite.ai and through its software platform, subdomains, and other interactive properties owned and operated by Mysite.ai (collectively, the “Site”), subject to the following Privacy Policy. The Site enables users—primarily small business owners and non-technical individuals—to create, schedule, and publish social media content with the support of AI-powered tools, manage their online presence, and access analytics and recommendations (collectively, such services, including any new features, tools, and applications, and the Site, the “Services”).
This Privacy Policy explains how we treat personal information received about you when you use our Services. Mysite.ai understands that your privacy is important. We are committed to protecting the privacy of your information as you use the Services.
In this section you will find the information below:
The more detailed information is provided below:
| Purpose | How we use it | Personal data | Legal basis | Retention period |
|---|---|---|---|---|
| User registration | To create and manage your account. | E-mail address | Contract | Until deactivation or 2 years after last login |
| Profile setup | To personalize your use of Services. | Name, company data, preferences, etc. | Contract | Until deactivation or 2 years after last login |
| Using Services | To provide AI-powered content creation, scheduling, analytics, and automation tools. | Uploaded/generated data, connected social accounts, device info | Consent / Contract | Until deactivation or 2 years after last login |
| Affiliate/referral program | To register and manage your participation. | Name, username, e-mail, phone number | Contract | 10 years after termination |
| Recruitment | To evaluate applications for jobs or partnerships. | E-mail, CV, LinkedIn | Legitimate interest / Contract | Selected: as long as contractual. Unselected: deleted 1 week after notification |
| Enquiries | To respond to support or sales queries. | E-mail, message text | Consent / Legitimate interest | 2 years after last contact |
| Direct marketing | To send newsletters and offers. | E-mail address | Consent | 2 years after consent received |
| Social media interactions | To communicate and engage via integrated platforms (e.g., responding to messages, publishing scheduled content). | Profile info, likes, messages, etc. | Consent | Until consent is withdrawn |
| Legal claims | To defend or assert rights. | All relevant data above | Legitimate interest | 1 year after dispute resolution |
We use cookies and similar technologies to operate, secure, and improve our Services. Cookies help us remember your preferences, understand how you use the platform, and measure performance. Personal data stored in cookies may be linked to your account.
We share your personal data only with trusted third parties who are involved in delivering our Services or where disclosure is required by law. These include:
We do not sell your personal data.
As a U.S.-based company, your data may be transferred to and processed in the U.S. and other countries where our service providers or partners are located. These countries may not provide the same level of protection as the EU/EEA.
We safeguard transfers through mechanisms such as:
For details, contact us at help@mysite.ai.
Our Services may link to or integrate with third-party platforms such as Facebook, Instagram, TikTok, and Google. Please note that how these third parties collect, use, and share your data is governed solely by their own policies. Mysite.ai is not responsible for their practices or policies.
With your consent, we may send you marketing messages via email or in-app notifications to inform you about new features, promotions, or updates.
You can opt out anytime by:
Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children. If we learn that we have collected data from someone under 16 without proper consent, we will delete it immediately. Parents or guardians who believe their child has provided personal data should contact us at help@mysite.ai.
Under applicable data protection laws, you have several rights concerning your personal data. Some of these rights can be complex, and not all details are included here. We encourage you to review official guidance for a full explanation.
Your principal rights include: (i) the right to access your data; (ii) the right to correct inaccurate or incomplete data; (iii) the right to request erasure of your data; (iv) the right to restrict processing; (v) the right to object to processing; (vi) the right to data portability; (vii) the right to lodge a complaint with a supervisory authority; and (viii) the right to withdraw consent at any time.
The right to access. You may request confirmation of whether we process your personal data and obtain a copy of it, including details on purposes, categories, and recipients. The first request is free of charge; additional copies may involve a reasonable fee.
The right to rectification. You may request corrections to inaccurate data or completion of incomplete data. You can also update your account directly through the platform.
The right to erasure. You may request deletion of your data in certain cases, such as when it is no longer needed, you withdraw consent, or processing is unlawful. Exceptions apply when processing is necessary for legal compliance or defense of claims.
The right to restrict processing. You may request restrictions under certain circumstances, such as disputing data accuracy or when processing is unlawful but you prefer restriction over deletion.
The right to object. You may object to processing carried out on legitimate interest grounds. If you do, we will stop processing unless we can demonstrate overriding legitimate grounds or need the data for legal claims.
The right to data portability. You may request a copy of your data in a structured, machine-readable format or request its transfer to another service provider, where technically feasible.
The right to lodge a complaint. You may file a complaint with a supervisory authority in your EU/EEA country of residence, place of work, or where an alleged violation occurred. Find your authority here.
The right to withdraw consent. If we rely on your consent for processing, you may withdraw it at any time. Withdrawal does not affect processing that has already occurred.
To exercise these rights, contact us at help@mysite.ai. We will respond in line with applicable laws.
It is your responsibility to keep your personal data accurate and up to date. Please inform us promptly of any changes by contacting help@mysite.ai. Outdated or incorrect data may affect your access to or experience with the Services.
You are also responsible for ensuring that any content or social media accounts you connect to the Services remain current and accurate. Mysite.ai cannot be held liable for issues resulting from inaccurate or outdated data provided by you.
We may update this Privacy Policy to reflect changes in technology, legal requirements, or our business operations (e.g., new features or integrations with additional social platforms). When significant updates occur, we will notify you via email or a notice on the Site, as required by law.
Please review this Privacy Policy periodically. Continued use of the Services after changes means you accept the updated terms.
Mysite.ai is committed to protecting your privacy and handling personal data responsibly.
If you have questions, need assistance, or want to exercise your rights, contact us at:
Email: help@mysite.ai
We will respond promptly and do our best to assist.